Contact

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For all enquires please email hello@pocapretty.com

 

Parcel Tracking

Please review your order tracking number provided. This will be the fastest way to get an update!

 

Wholesale & Special Occasion Orders 

If you would like to place a wholesale or special occasion order, please outline the due date needed in your enquiry. 

 

Returns & refunds  

We hope you LOVE your handmade earrings! Each pair may differ and have slight variations, especially with natural materials such as freshwater pearls. We do our best to ensure all earrings are made with care.

Due to the type of products we sell, we do not accept returns. We make every effort to describe and show the products, including earring length and information about materials. Please make sure you read the information located on each product page before placing your order. If you have any questions before you place an order, don't hesitate to email us at hello@pocapretty.com

If you receive an item which is faulty, please contact us and we will make arrangements to fix the issue for you!